C9c60005 hp printer error. ) Select your HP Printer 3.
C9c60005 hp printer error Reset the printer. 1 (24B83) - Printer: HP Laserjet Pro MFP M479fdw I have tried creating the self-sign Printer won't join network. exe /s and my printer is stuck in a printer, failure error, and turning it off and on is not resolving the issue. (4) Unplug the power cord from the wall outlet. remove power cord and switch it on, nothing helps really. 5) In the Devices and Printers windows look for your HP printer. † The opinions expressed above are the personal opinions of the authors, not of HP. Hi @Muin07 . If the error The HP Community is where owners of HP products, like you, volunteer to help each other find solutions. Hi Guys,In this video i have delivered a solution for below error. NOTE: HP recommends connecting the printer power cord directly to the wall outlet. The printer will display a message on either the printer or on the computer. HP makes it easy to create an account by only requiring your name, email or phone, and Encountering error codes on your HP printer? Don't let them stall your printing tasks any longer! In this comprehensive video, we guide you through a range o I have a client with an HP OfficeJet Pro 6975 that I installed 4 months ago. In Windows, search for and open Devices and Printers. I understand that you are getting a C9C70000 error, I am glad to assist you. I have sent you a private message with the Support No for HP. Select Open once the download is complete. Tags (2) Tags: HP Color LaserJet Pro MFP M479fdn Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information. Your cartridge might not be a genuine HP cartridge if you notice the following: HP error codes are common when your printer has a fault or is not working. You can usually find the latest drivers on the HP website or through the printer's software. but HP LaserJet M429dw, M429dn/329dw, 329dn Printer Error "C9C60005". You can send and receive messages from anyone on the Community without exchanging any personal information. Check Connections: Ensure that all cables connecting your printer to the computer or network are securely plugged in. Solved: what does mean e2 in hp deskjet 3637 - 5851011. Now power off the wireless router. Remove the connector from the socket and the printer while the printer is switched on. The same issue still applies for me. Create an account on the HP Community to personalize your profile and ask a question Solved: My printer is not working on the internet. Please check your Inbox. Reset the printer HP+ smart printing system; Instant ink; Printables Wait until the printer is idle and silent before you continue. Now go to Control panel – Devices and printer – Select all the printer entries and remove the device. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 6) Open up the run command with the “Windows key + R” key combo. Type printui. Wait at least 1 minute. Open the print queue on your computer, cancel any pending print jobs, and then try printing again. It will print a test page directly from the printer but won't print wirelessly from my computer. I appreciate all your efforts an expertise in troubleshooting this issue . Checks if the printer is offline and reconnects it to the network, if possible. g. Try making a standalone copy and check if that works 2. Reconnect the power cord to the rear of the printer. ) In the Devices and Printers windows look for your HP printer. 7. Printer has been connected to network previously. HP Printer Error Codes Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name. Download HP Print and Scan Doctor. I tried a lot e. I understand you are facing an issue with your HP Product. If the issue persists, I'm afraid this is a hardware failure. 4. Text messages; Message. Turn on the printer, if it is not already on. 1. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and Welcome to the HP Support Community. 2. You can vote as helpful, but you cannot reply or subscribe to this Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, An HP agent will always post back on the forum before contacting you privately. How to replace Formatter in HP In this video tutorial I will show how to fix HP Laserjet error code 0XC960005. Press support menu. (6) Plug the power cord back into the wall outlet. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view 2) Unplug the power cord from the printer & wall. App is able to find printer but errors out on the next step (connect to network). I am trying to print a PDF, something I have been managed successfuly on this printer (without problems) for several years. Find the If the above solutions don't help, you can reset the HP printer as follows: Switch on the printer. Some HP Inkjet Select your HP printer. Check for Paper Jams: Select your HP printer. I have a HP OfficeJet PRO 6978 - out of warranty, but not even 2 years old. ) Type printui. Click here to learn more Hi @Bayvcf,. Alternatively, you can download HP Smart from the Microsoft Store. Refer to this HP Support tutorial for more information on cleaning your printer’s ink cartridges and printhead. Tips for better search results. I'd be happy to assist you. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Download available firmware updates from the HP website. There are error codes with numbers and error codes HP error codes are common when your printer has a fault or is not working. Is the firmware on the device up to date? 2) Unplug the power cord from the printer & wall. I have done this procedure several times this evening to resolve the error, but it still appears. I tried unplugging the printer for 30 minutes, but this did not change the problem. You can do this through the HP Smart app or by visiting the HP Support website. Registry Disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. Ensure that your printer’s firmware is up to date. Delete this tag for Anonymous in "Printing Errors or Lights & Stuck Print Jobs" Replace this tag for Anonymous in "Printing Errors or Lights & Stuck Print Jobs" Currently Viewing: "hp Color LaserJet Pro MFP M479fdw" in "Printing Errors or Lights & Stuck Print Jobs" ( Printer Setup, Software & Drivers; Printing Errors or Lights & Stuck Print Jobs; DesignJet, Large Format Printers & Digital Press; Sprocket; Samsung; Printers Knowledge Base; Printer Wireless, Networking & Internet; Printer Ink Cartridges & Print Quality; Printer Paper Jams & Feed Issues; Desktops Desktop Software and How To Questions Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information. 7) Type printui Use HP Print and Scan Doctor to fix connectivity and printing issues. This is a Short video on how to resolve error C4EB9032 in Printer HP Laserjet Pro MFP M428fdw. Click here to download and install the latest firmware from your computer. 2) Look for HP Printer software. With the printer turned on, disconnect the power cord from the rear of the printer. Look for and install any available firmware updates. ) In Windows, search for and open Programs and features 2. HP Laserjet MFP M429dw Printer H Up to 80,000 pages [11] Duty cycle is defined as the maximum number of pages per month of imaged output. exe /s and Refer this article to further troubleshoot print head issues with your printer. This error was encountered during the use of the HP Printer. Reset the Printer: Turn off the printer and unplug it from the power source. Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help. Here's a step-by-step guide to help you remove the ink cartridges. ) Select Uninstall 4. If you see it listed, right-click on it and choose "Delete" or "Remove Device. Tanks low. Plug it back in and power it on again. Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC It has been a while since anyone has replied. Wait at least 30 seconds. ) Open up the run command with the "Windows key + R" key combo. Click on Welcome to the HP support community. When I open the ink compartment, the ink does not move over to be available to remove. 3. If the issue still persists after trying out the steps, I would suggest you buy a new printer instead of replacing the print head as it would be cost-effective. If the issues is still not resolved you can purchase a replacement printhead which is step 10 in the document you attached. Using HP smart app to "install new printer". Sometimes issues with the supply system can be resolved through a firmware update. Reconnect the power cord to the printer. What happens when users see an error 00829c98 displaying on their HP Printers? The error arises when you use a non HP ink cartridges in the HP Envy Printer 7 I'm using a HP Color LaserJet Pro MFP M479fdn and it Blue Screens with code 042C4661. Windows update impacting certain printer icons and names. Run HP Print and Scan Doctor to diagnose and fix any driver issue. I'm sending out a private message to assist you with the next course of action. The application will analyze each of the printers that are configured for the computer and report on its current state. Why can't you just add the reset feature to the help screen so those of us who have the same model of printer can troubleshoot this part? Please send me the solution to fix code: C9C70000 on HP OfficeJet Pro 8715 Thank you! Is the printer connected directly to the wall outlet? Meanwhile . HP recommends you have a replacement bottle available for when the tanks are depleted and will need to be filled. Let us try to isolate and resolve the issue- You may need to instead go into your router settings and try changing the channel manually. 💡 If you have any questions regarding this or any other topic, please click here to create a new post. ) In Windows, search for and open Devices and printers 5. First uninstall the printer software from root level once again and then install the Windows Native Driver . In the Devices and Printers window look for your HP Printer. Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p1102, DeskJet 2130 For HP products a product number. Simply ask a new question if you It will help you know what exactly is preventing the printer from printing. Wait until the printer is idle and silent before you proceed. My son went to print last night and there is no power to the printer. If your printer is not in the list, turn it off and on, and then click Retry. Also unplug other cords like USB , Ethernet or FAX cord from back of the printer. The following are some of the How to solve HP 404 dw printer 0XC9C60005 ERROR CODE , 您有了HP帐户还可以用到其他惠普支持网站及软件,访问惠普支持网站可以在一个页面管理您的所有设备,查看保修信息,售后案例状态等。 可以先重启打印机试一下。 如果问题依旧,只连接电源线,开机。 如果打印机仍报 It's annoying if your HP printer gives an error, but it also provides clarity. Subscribe Here The process may vary depending on your printer model, so refer to the user manual or visit the manufacturer's website for instructions on how to perform a factory reset. exe /s and Experiencing 'Printer Blocked' or 'Printer Error' message? Create an account on the HP Community to personalize your profile and ask a question. ” Open up the run command with the "Windows Key + R" key combo. 标记 (2) 关键字: m405d (1) Turn the printer on, if it is not already on. ) Select your HP Printer 3. The person’s profile page will open. Your printer displays the oxc9c60005 when stuck in Manufacturing mode or MFG mode. When it initalizes and pops up a screen with the various icons, immediately press the back arrow 4 times. Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the The display screen on the printer shows a blue screen with the power icon and the code "C9C7000". Up to 80,000 pages Duty cycle is defined as the maximum number of pages per month of imaged output. 创建您的HP账户可以在社区发帖交流进行个性化定制 惠普M405D 开机报错ERROR CODE 0XC9C60005 SX LIB SMARTDE 发布时间 2022-12-05 11:08:27. exe /s and click OK. Create an account on the HP Community to personalize your profile and ask a question Receive "General Printer Error" 0x610000f6 Refer to printer documentation - Touch OK to continue When I click OK same message each time, virtual support did not help Sounds like a mechanical issue, not sure what to check, all trays, paper, seem clear of jams etc. Click on the screen name of the user, you want to contact. I have reinstalled the printer program and the drivers and nothing fixes it. this could be due to the connectivity or the drivers installed. Agents are identified by the "HP" icon next to the Profile ID avatar. We apologize for the inconvenience. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'. Thank you I think its a printer hardware failure, and printer need to be either replaced or serviced. Although Windows computers have a built-in troubleshooter to troubleshoot problems with printers, HP provides a proprietary tool—HP Print and Scan Doctor, for fixing problems with HP printers. I have rebooted both the computer and the printer numerous times. Microsoft is working on a solution. With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Create an account on the HP Community to personalize your profile and ask a question Wait until the printer is idle and silent before you continue. Wait about 30-60 seconds. - Examples: LG534UA For Samsung Print products, enter the M/C or Model Code found on the product label. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Turn ON the printer, if it does not automatically turn on. Click here to download the file. Category: LaserJet printer Turn the printer off (using the power switch at the back of the printer), wait 20 minutes and turn the printer on (condensation may be causing error and the printer needs time to dry). How to Fix the Red CPU Light on a Motherboard? What Does It Mean 10 Best Fan Control Software For Windows Computer Turns On But Monitor Says No Signal (9 Ways To Fix) How to Enable or Disable Secure Boot for ASUS Motherboard How to Run Dual Monitors With One HDMI Port 2) Select your HP Printer . Perform a power reset , Reset the printer to recover from printer errors or failures. Click on Reset the Printer: If your printer has a reset option in the settings menu, try performing a factory reset. Wait until the printer is idle and silent before you continue. Turn on the printer, remove the print cartrdiges and drip hot water onto the screens on the printhead where the ink cartridges would connect. While the printer is ON, unplug the power cord from back of the printer. Find support and troubleshooting info including software, drivers, specs, and manuals for your HP LaserJet Pro MFP M429fdw During FIrmware Update the printer restarted with the message "Problem with a critical system file of the printer - to solve the problem, a printer update is installed. 5) Insert the cartridges back into the printer. Will not print, shows These printers can draw up to 10 amps for short periods of time and are sensitive to inadequate power. Run HP Printer Troubleshooter. Router, passwords unchanged. I can't do any of the solutions that I found in the forum. Create an account on the HP Community to personalize your profile and ask a question Up to 200,000 pages Duty cycle is defined as the maximum number of pages per month of imaged output. Welcome to nginx! Try to change the default printer value in registry key and check if it helps. Turn the printer on, if it is not already on. Recently the printer has started refusing to print certain PDFs (not all), and I get the following message midway down a blank page: ERROR: limitcheck OFFENDING COMMAND: Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. 4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector. In - 6873620 Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Turn on the printer, if it does not automatically turn on. HPPSdr does not find the printer -Printer ist in the network - if I enter the IP Adress in a browser get the following Messsage. 3) Right-click to uninstall. Your account can be used for multiple HP printers. Even as an HP Service partner there is zero, none, zilch in the way of troubleshooting documentation. Unplugged and plugged back in to outlet and from back of printer - but screen only comes on for a second. Create an account on the HP Community to personalize your profile and ask a question Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information. Hopefully your printer is in the list With the printer turned on, disconnect the power cord from the rear of the printer. Welcome to the HP Support Community . Refer to this document: HP DeskJet Plus 4120 All-in-One Printer User manual Solved: HP Officejet 6600 e-All-in-One Printer - H711a/H711g S/N [personal info removed] Messages: There is a problem with the printer or ink - 8869457 Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information. I would put about 3-5 drops in each screen. HP OfficeJet Pro 8100e, 9100e, 9700e Printers - 'Printer Blocked' or 'Printer Error' message I hope it helps. 3) Select Uninstall . Clear Print Queue: Sometimes a stuck print job can cause errors. Make sure you have tried the steps mentioned in this document to resolve this issue. ) In Windows, search for and open Devices and printers. This thread is locked. Step 1: Reset the printer. exe from the download location on your computer. Sometimes a loose connection can cause firmware errors. Printing Errors or Lights & Stuck Print Jobs; DesignJet, Large Format Printers & Digital Press; I reset it and the display screen flickers and other codes pop up too such as C9C60005 and B8200618. Good luck finding any supporting documentation. The issue seems to persist even after attempting the troubleshooting steps mentioned above. Ensure the language is set to English and click OK. I have tried unplugging the computer and printer for 30 seconds and it still does not work. Update Firmware: Check if there are any firmware updates available for your printer. If your printer uses a removable printhead , you can gently remove it, check for ink blockages, and clean it with distilled water or a printhead cleaning solution. Trying to narrow down hardware issue or print job related issue. ) Select Uninstall. " on the panel. You do not have to fill the tanks now. Not to worry I will help you to get a resolution to resolve the issue. Plug the power cord back into the wall outlet. All necessary files will be installed. [9] Not all "Compatible Operating Systems" are supported with inbox software; Full solution software available only for Windows 7 and newer; Legacy Windows Operating Systems (XP, Vista, and equivalent servers) get print drivers only; Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information. Once HP Print and Scan Doctor opens, click Start, and then select your printer. Create an account on the HP Community to personalize your profile and ask a question 2. Paper tray light: Indicates paper-related issues, including jams. Afterward, plug the printer back in and turn it on. The error code lets you know where the problem lies and makes it easier to find out how to solve it. Tried other outlets, same thing. Step 3: Check if the print carriage is moving freely. HP considers these products disposable for the most part. hpprinter m429#m329# printer repair#printer #printing #print #hp #laptop #epson #d #printers #canon #toner #technology #design #ink #printmaking #lenovo #kom Hi I followed the instructions and generated a self-signing certificate, which I believe was successful. HP agent response times vary widely – this forum is not HP Technical Support Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Select Uninstall. Tags (2) Most HP printers have a printhead cleaning utility that you can run via the printer’s control panel or HP Smart app. I have a Blue screen Error C9C60005 on my printer HP laserjet Pro M479 fdw. Create an account on the HP Community to personalize your profile and ask a question Here is what I have had to do to my printer twice. (2) Wait until the printer is idle and silent before you continue. Wait for 60 seconds. However, serious problems might occur if you modify the registry incorrectly. Plug back the power cable straight to a wall outlet and 2) Unplug the power cord from the printer & wall. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information. Click Here . . Was working fine until this week, then it stopped printing and the display is medium blue with the white characters "C9C70000" and a power symbol icon (circle with vertical line at top) on the screen. It seems like the print carriage is stuck. Leave it unplugged for at least 60 seconds. Check for any paper jams inside the printer and make sure the print carriage is moving freely. @Dave272, Welcome to HP Support Community!. Restart your computer. Create an account on the HP Community to personalize your profile and ask a question. Up to 50,000 pages [3] Duty cycle is defined as the maximum number of pages per month of imaged output. A private message is similar to an email. Troubleshooting guide and online help for your HP LaserJet Pro MFP M329dw Up to 80,000 pages Duty cycle is defined as the maximum number of pages per month of imaged output. Clean the Ink Cartridge Contacts: Turn off Clean the ink cartridges and printhead quickly (but carefully) and replace them immediately. HP recommends connecting the printer power cord directly to a wall outlet. The support menu will come up. This is by the far the worst treatment I If the ink cartridge carriage in your HP Inkjet Pro 8710 is stuck on the right side and doesn't move to the left for removal, you may need to manually move it yourself. Click here to know different methods of updating printer firmware. Keep me posted for further assistance. Description. 4) Plug the power cord back into the printer and wall, Hi @Jim-Canady__,. ) Select your HP Printer. Remove the cartridges or toner cartridges from your printer. exe /s and Printer shows IN ERROR STATE when I try to print and will not print - 9259864 Create an account on the HP Community to personalize your profile and ask a question. Wait at least 60 seconds. Please Like, Share & Leave Your Valuable Comments for this video. If you see it listed right-click on it and choose 'Delete' or 'Remove Device' 6. HP recommends plugging the printer directly into a wall outlet. Callout. 5) In the Devices and Printers, look for your HP printer. Check Firmware: Update the firmware on an HP printer. 4) In the search box, type and open “Devices and printers”. #HP Color LaserJet M454dw how to solve blue screen error and replace Motherboard Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Examples: Up to 50,000 pages [3] Duty cycle is defined as the maximum number of pages per month of imaged output. Edge lighting: Indicates printer status. The power button does not work. Find the common HP error codes to help you get the right issue to hpprinter m429#m329# printer repair#printer #printing #print #hp #laptop #epson #d #printers #canon #toner #technology #design #ink #printmaking #lenovo #kom I got a printer color laser jet pro MFP M479fnw but today when I switched it on appear the number C9c60005 with a power button icon. This can often clear persistent errors. 4) In Windows, search for and open Devices and printers . Create an account on the HP Community to personalize your profile and ask a question The HP Print Cartridge Anti-Counterfeit Information website helps you determine if your cartridge is a genuine HP cartridge, and what to do if your cartridge is not a genuine HP cartridge. This might require one-on-one interaction via remote assistance to fix the issue. Turn the printer on. Printer, router, laptop all sitting right next to each other. Create an account on the HP Community to personalize your profile and ask a question How to solve HP 404 dw printer 0XC9C60005 ERROR CODE , hpprinter m429#m329# printer repair#printer #printing #print #hp #laptop #epson #d #printers #canon #toner #technology #design #ink #printmaking #lenovo #kom Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip. Hi Chris_P7, You are reading the correct document to troubleshooting Ink System Failures for your printer. Please reach out to the HP Support in your region regarding the service options for your Welcome to HP Support Community. - MacOS 15. Power on the printer. Wondering if it is getting a corrupted print job some where. 产品名称: M405D 操作系统: Microsoft Windows 10 (64-bit) 惠普M405D 开机报错ERROR CODE 0XC9C60005 SX LIB SMARTDE . Also, refer this article to further troubleshoot 0x errors on your printer. Same basic problem as shown here. However you may try the below steps. HP Moderators are identified by the "Mod" icon next to the Profile ID avatar . This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups. Refer to the document HP Printers - Updating or Upgrading Printer Firmware . Create an account on the HP Community to personalize your profile and ask a question ★ Để trân trọng công sức và thời gian mình bỏ ra giúp đỡ các bạn, các bạn có thể Donate (Ủng hộ) mình qua các hình thức dưới đây:💸 Momo: 0903968225 2. To send a Private Message (or PM): 1. First I power/shut down the printer. Turn off the printer: Ensure the printer is powered off to avoid any potential accidents. - 9254303. Plug back the power cable straight to a Click on this link to download and run HP Print and Scan Doctor . Let this sit for a few minutes, then replace the print cartridges. You might have to perform a semi-full reset on the printer to fix this issue. "Size Mismatch Tray 2 Load Letter LEF"#wearetechnical #hpsupport #hp #hpprinter We Are Tech • Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane. Run HPPSdr. I have had a broken printer for two months without the local HP support team being able to help me and the next level support technicians refuse to provide a new printer. The following might help recover the printhead (maybe 10% chance). On t Reset the Printer: Perform a hard reset by turning off the printer, unplugging it from the power source, and leaving it unplugged for at least 60 seconds. (3) With the printer turned on, disconnect the power cord from the rear of the printer. 5. Windows 7: HP Software Installer/Uninstaller, HP PCL 6 Printer Driver, HP Device Experience (DXP), HP Update, HP Device Toolbox, HP Printer Status and Alerts, HP Product Improvement Study, HP Scan App and Driver, Reconfigure your HP Device, Scan to Email Wizard, Scan to Network Folder Wizard, Warranty and Legal Guide, User Guide; Windows 8+: HP Software If your HP Printer Stuck at HP Logo then here is the Solution. Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information. # Clears print jobs stuck in the queue, resumes any paused print jobs in the queue, and resolves other print queue errors. Thank You for watching. Recommendation. exe /s and Uninstalled and re-installed the printer: System Preferences/Printers & Scanners; select your HP printer from the list at left and click the "minus" symbol below, then click the "plus" symbol. Unfortunately this is a Hardware issue and the printer needs to be serviced . The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. The system detects the printer but does not allow me to print, I have to run the HP Print Scan Doctor Downloader program - HP LaserJet Pro M428f-M429f and this fixes it for me. HP Laserjet MFP M429dn Printer HP Logo Stuck problem- Solution. Do you have this issue when unit is not connected via usb or network. (5) Wait at least 60 seconds. Is your printer connected via a data cable? Remove it from the printer. Step 2 Re-install the printer drivers - 1) In the search box, type and open "Uninstall a Program". 3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds. Up to 50,000 pages [9] Duty cycle is defined as the maximum number of pages per month of imaged output. Unplug the power cord from the wall outlet. Printers Mobile Printing & Cloud Printing; Scanning, Faxing & Copying; Printer Setup, Software & Drivers; Printing Errors or Lights & Stuck Print Jobs; DesignJet, Large Format Printers & Digital Press; Samsung; Printers Knowledge Base; Printer Wireless, Networking & Internet; Printer Ink Cartridges & Print Quality Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app). Then, we received a blue screen on the printer with code Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Cartridge access door lights: Indicates ink cartridge errors Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information. The indicated tanks are low. If the printer successfully prints the test page, the issue may be with the document or print job you were trying to print initially. Step 2: Update the printer firmware. Update Printer Drivers: Make sure your printer drivers are up to date. Create an account on the HP Community to personalize your profile and ask a question Go to Control panel – Programs and feature – Select all the HP printer entries and uninstall them. nkukvalopmgfzyjzuylpefeiyvztlmiotnfwklhpwcgurkurnzv